Family stories

Families who've made the journey.

Every family we work with faces a unique set of challenges. These are some of their stories.

ACE Global Health made what felt like an impossible situation manageable. Our son's therapy continued without a single missed session, and his new school in Singapore had everything in place before we even landed. We cannot overstate how much this service meant to our family during what was already an incredibly stressful time.

Sarah & James T.

UK to Singapore
Son, aged 9
Transition Planning & School Liaison

Zero therapy interruption. School support in place from day one.

The transition planning service was extraordinary. They coordinated with three different healthcare systems and ensured our daughter's IEP was fully recognised by her new school in Canada. The team was available at every step — even across time zones — and we always felt like we were their only family. We couldn't have done it without them.

Maria L.

Spain to Canada
Daughter, aged 7
Cross-Border Assessment Coordination

IEP recognised and implemented within two weeks of arrival.

Measured outcomes

The difference continuity makes

Based on outcomes reported by families we have supported.

94%

of children maintained or improved their developmental progress through transition

97%

of families reported school support was in place within 4 weeks of arrival

89%

of families reported zero therapy interruption during their transition

100%

of families said they would recommend ACE Global Health to another family

We were terrified that moving from Australia to the UAE would set our son back years. ACE Global Health connected us with a specialist in Dubai before we left, and the handover was seamless. He didn't miss a single occupational therapy session.

The Henderson Family

Australia to UAE
Telehealth Continuity of Care

As a family relocating from Germany to the US, we had no idea how different the support systems were. ACE Global Health translated our daughter's entire diagnostic history into a format the American school district could act on immediately. She started with an IEP on her first day.

The Müller Family

Germany to USA
Cross-Border Assessment Coordination

Rachel was our lifeline. She answered every panicked email, explained every process, and made sure nothing fell through the cracks. The clinical team were exceptional, but having a dedicated person who just knew our family made all the difference.

Priya K.

India to Netherlands
Family Liaison & Transition Planning

Our son is non-verbal and highly sensitive to change. We were dreading the move from Hong Kong to London. ACE Global Health's sensory environment assessment meant we had his new bedroom set up correctly before he arrived, and the school had a quiet room ready. The first week was hard, but it was so much better than it could have been.

The Chan Family

Hong Kong to UK
Transition Planning & School Liaison

We've moved four times in eight years for my husband's work. Every previous move meant starting from scratch — new assessments, new waiting lists, new schools that didn't understand our daughter's needs. ACE Global Health changed that completely. We now have a support structure that moves with us.

Caroline M.

Multiple relocations — UK, Singapore, USA, Netherlands
Ongoing Transition Support

The telehealth service kept our son connected to his speech therapist throughout the entire move and the six months it took to find a local provider in Brazil. That continuity was invaluable — he didn't regress at all.

The Oliveira Family

UK to Brazil
Telehealth Continuity of Care

Ready to start planning your family's transition?

Speak with one of our senior specialists about your family's situation and how we can help.